Privacy Policy

Last updated: February 12, 2026

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit www.ilariy.com (the “Website” or “we”) or shop on the Website.

At Ilariy, we fully respect your privacy and are actively committed to protecting the privacy of those who share information with us. We are dedicated to protecting your privacy. We use the information we collect about you to process orders and provide a more personalized shopping experience.

The Privacy Policy explains the following:

What is a privacy policy？

This Privacy Policy contains our obligations and promises to you about the different types of personal data we might collect about you when you shop, make contact, or browse with us. It explains how we’ll store, handle and protect that data.

What personal data do we collect and when?

We collect the following information about you:

• Title
• Name and Surname
• Email address
• Date of Birth
• Gender
• Contact phone number(s)
• Purchase information
• Personal information you put on social media
• Information you provide in your reviews of us, or survey responses
• Delivery address(s)
• Billing address
• Attendance at events
• Preferred store, categories, brands and budget information
• IP address
• Images and audio recordings
• Reasons for cancelling or returning your order

We collect the information in the following circumstances:

• When you register to or use our website.
• When you allow social media sites to provide your data to us.
• When you contact us by telephone or email.
• When you enter any event, prize draws or competitions run by us.
• When completing any of our surveys or leaving us a review.
• When completing any forms for transactional, employment or other purposes.
• When you’ve given a third party permission to share with us the information they hold about you.
• When you choose to cancel or return an order.

How do we use your personal data?

We use your personal data in the following ways:

• To enable us to personalise your shopping experience on our sites, including to serve you personalised online ads and personalised online promotions, including product price promotions.
• To allow us to handle your orders, deliver products and process your payments and refunds (including to ensure secure payment and prevent fraud).
• To respond to your queries, refund requests and complaints.
• To keep a record of when and why you contact us and to keep your contact details up-to-date.
• For statistical, analytical or survey purposes – so we can improve our websites and the services we offer you.
• To enable third parties to carry out technical, logistical or other business functions on our behalf such as advertising on social media sites you might use and visit (our ability to do this will depend on the privacy settings you have on your social media accounts).
• Where you are an existing customer (or you have otherwise given us your data) and have not opted out, or where you have consented, we use your data to send you information about our business and products we think you might like and to notify you of products or special offers that may be of interest to you.
• To process your application when you enter a competition promotion or prize draw.

Why are we allowed to handle and store your personal data?

There are number of legal bases which allow us to use your personal data. The following sets out more detailed explanations of the bases we rely on to collect and process your personal data:

1.Consent
If you visit our site and are not an existing customer we might ask for your consent to process your data, so that we can send you our special offers and news.

2.Contractual obligations
Our primary use of this basis is when you purchase our products. In this situation it is necessary for us to process your personal data in order to fulfil your order and send your goods to you.

3.Legal compliance
In some circumstances, we may be legally required to collect and process your data e.g. to pass it on to the police if criminal activity is suspected.

4.Legitimate Interest
It may be necessary to use your data to help us run our business. For example, to action any changes to your account that you request, or to personalise the services we provide – with the aim of improving your customer experience. We will only use your data in these instances, where doing so does not materially impact your rights, freedom or interests.

How do we protect your personal data?

It is our duty to protect all personal data gathered and in order to do this our teams follow our internal data management policies and handle the data with the greatest level of care and expertise available to us. They do this by using various security technologies and internal procedures to ensure that it is kept safe and secure.

How long do we keep your personal data for?

We only keep your personal data for as long as is necessary for the purpose for which it was collected (subject to any legal requirements). Once it is no longer necessary, we will either delete the data, or anonymise it. The use of anonymised data helps us to optimise our customer service.

Who else sees your personal data?

Sometimes we will share your personal data with trusted third parties. We will do this in the following circumstances:

• To process your order e.g. with delivery drivers, or with third party payment service providers.
• To handle complaints e.g. with our Customer Services call centre.
• To detect any fraudulent activity, or assist law enforcement authorities.
• To help us offer you a more personalised shopping experience by sending you offers and updates.

When we share information with third parties, we will ensure that:

• We only provide the data they need to perform their specific function.
• They only use the data provided as intended.
• They have the requisite measures in place to protect your data and delete it once the function has been performed, or delete it when we cease working with them.

Where is your data stored?

Some of our partners and third parties may receive your personal data, but they are located outside Hong Kong. In such cases, we will ensure that our partners are contractually bound to protect your data to the same standards required by Hong Kong.

Do we process children’s data?

In order to shop with us online, you must be over 16 years old and we do not knowingly collect personal data from children under 16. However, we encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this notice by instructing children never to provide personal data to us.

How we use cookies？

Our websites use cookies. Cookies are text files that are stored on a web browser, which then stores these text files on the website user’s computer system. When you visit a website, cookies may be stored on your operating system. Such cookies contain a text string that allows us or third parties to identify you when you revisit the website.

Our website also uses cookies to analyze user browsing behavior. Through the use of cookies, the following data can be transmitted to us and our partners: the search terms you enter, the frequency of your searches, and the use of website features.

User data collected in this way will be pseudo-anonymized, making it impossible to associate the data with users who visit the website. This data will not be stored along with other personal data of the user.

When a user visits our website, a banner will inform the user that we use cookies for analysis and request the user’s consent to the processing of personal data related to the use of cookies.

How do we protect your information?

Ilariy is committed to protecting your personal data from unauthorized access, improper use or disclosure, unauthorized modification or illegal destruction or accidental loss, and utilizes and maintains certain reasonable processes, systems and technologies to achieve this goal.

We take your privacy very seriously and have implemented multiple security measures to protect your personal information from accidental loss and unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind a firewall, and all payment information is encrypted using SSL technology. While we strive to protect your information security, no method of online transmission or electronic storage is absolutely secure. We cannot guarantee that unauthorized third parties will never be able to breach our security measures. Please keep this in mind when sharing information online and always use the platform in a secure environment.

If your registered account requires a password to access this website, you are responsible for keeping that password confidential. Do not share your password with anyone.

What is your disclaimer?

Ilariy strives to ensure the accuracy and timeliness of the content on this website. However, unfortunately, price changes, sold-out items, or other unintentional errors may occasionally occur. We reserve the right not to be liable for these errors or changes, and Ilariy and none of its employees or representatives shall be liable for any loss arising from the use of this website or the purchase of goods sold on this website.

What is the applicable law?

Any dispute between a customer and Ilariy will be resolved in accordance with Hong Kong. consumer law.

What are your limitations of liability?

Your use of this website is conditional upon your agreement and acceptance that Ilariy shall not be liable for any loss or damage you may suffer as a result of your use of this website, whether such loss or damage is caused by errors or omissions in our documents or information, any goods or services we provide, or by any other use of this website by you. This includes your use of or reliance on any third-party content, links, comments, or advertisements. You use or rely on any information or materials on this website at your own risk, and we assume no responsibility for them.

You are responsible for ensuring that any products, services, or information provided through this website meet your specific individual needs. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly disclaim all liability for any such inaccuracies or errors to the fullest extent permitted by law.

How do we communicate policy changes?

We may revise this policy from time to time and will notify you by updating the date at the top of this policy. If the changes are significant, we may provide additional notification, such as adding a statement to the website homepage or sending you an email containing the updates.

Please review this policy periodically to understand how we handle information and what steps you can take to protect your privacy.

How to contact us?

We are always here to help. Please feel free to contact us through the following methods:

Email: [email protected]

Postal Address:
UNIT 903D, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG

HK JZG TRADING LIMITED